Frequently Asked Questions
Have questions? We're here to help. Below you'll find answers to some of the most common questions about our products, orders, shipping, and services.
Orders & Payments
How do I place an order?
Simply browse our online store, select your preferred products, and proceed through our secure checkout process.
What payment methods do you accept?
Available payment methods are displayed during checkout. All payments are processed securely through our supported payment providers.
Can I modify or cancel my order?
If you need to make changes to an order, please contact us as soon as possible. Because some products are prepared after an order is placed, modifications and cancellations cannot always be guaranteed.
Shipping & Delivery
Where do you ship?
Available shipping destinations are determined during checkout. At this point, we are only capable of shipping within the contiguous United States of America. If your location is not supported, please contact us for assistance and we will see what can be done.
How long does production and shipping take?
Our standard production and order preparation timeframe is typically 3–8 business days, excluding carrier transit time.
For pre-order items, please carefully review the additional information provided on the product page or wherever indicated. Pre-order production and shipping schedules may differ, and estimated timelines will be communicated in the applicable product details.
Which shipping carriers do you use?
We primarily ship through the United States Postal Service (USPS), although other shipping carriers may be used when necessary.
How much does shipping cost?
We offer simple, flat-rate shipping:
Apparel: $10.99 per order
Stickers: $2.99 per order
If your order includes both apparel and stickers, you will only pay the $10.99 apparel shipping fee. Whenever possible, we bundle all items together into one shipment to keep shipping costs simple and affordable.
Shipping charges, when applicable, are calculated or displayed during checkout before an order is submitted.
Rates may vary based on shipping destination, package size, weight, and delivery service.
Any available shipping promotions or special rates will be disclosed during checkout.
Typically, to keep costs fair and flat for everyone, our shipping prices are as follows (as of November 2026):
Clothing: $10.99
Stickers: $2.99
We reserve the right to update shipping options and rates for future purchases.
Products & Care
Are your products made in-house?
We're a small, family-owned business, and we personally handle much of our product preparation and fulfillment. Our apparel uses carefully selected blanks, with designs applied in-house. We also produce select stickers and decals using our own equipment.
How should I care for my apparel?
For best results, turn garments inside out before washing, use cold water with mild detergent, and avoid bleach. Tumble dry on low or hang dry when possible. Do not iron directly over printed designs. Always follow the garment's care label.
Are your stickers waterproof or suitable for vehicles?
Our printed decorative stickers are intended primarily for indoor and general decorative applications. They are not recommended for automotive exteriors, outdoor exposure, or glass surfaces. Please review individual product descriptions for specific recommendations.
Will your stickers leave residue when removed?
Some adhesive residue may remain depending on the application surface and how long the sticker has been applied. We recommend testing on a small, inconspicuous area before application.
Do you offer custom stickers or personalized sticker sheets?
Yes! We offer custom and personalized sticker options through our online store.
To get started, simply purchase the Custom Sticker option available on our website. After purchasing, a one-on-one consultation is required to discuss your design, preferences, and project details. This allows us to work directly with you to create stickers tailored to your vision.
Returns & Customer Support
What is your return or refund policy?
Return and refund eligibility depends on the product and circumstances. Please review our Returns & Refunds Policy for complete information before making a purchase.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible with your order number, a description of the issue, and photos if applicable. We'll review the situation and work toward an appropriate resolution.
How can I contact customer support?
You can reach us through the Contact page on our website. As a small, family-operated business, we personally review customer inquiries and appreciate your patience.
Custom Apparel Services
Do you offer custom apparel printing for businesses?
Yes! In addition to our own clothing collections, we offer custom apparel printing services for small businesses and organizations looking to create branded clothing.
Can I provide my own logo or design?
Yes. You may submit your logo or design for review during the consultation process. Artwork must meet our production requirements, and you must have the appropriate rights or authorization to use it.
Is there a minimum order quantity for custom apparel?
Minimum quantities, pricing, and availability depend on the project. Please contact us to discuss your specific needs and receive more information.
How do I request a custom apparel order?
Visit our Services or Contact page and tell us about your project. Include the type of apparel, approximate quantity, and any design details so we can better understand your request.
About Petrol Pursuit Industries
What is Petrol Pursuit Industries?
Petrol Pursuit Industries is a small, family-owned apparel and lifestyle brand inspired by automotive culture, individuality, and the pursuit of personal passions. Our collections include Petrol Pursuit and Her Pursuit apparel and stickers.
What is the difference between Petrol Pursuit and Her Pursuit?
Petrol Pursuit represents our men's collection, while Her Pursuit represents our women's collection. Both share the same philosophy: embracing individuality, passion, and the freedom to pursue what drives you.
How can I stay updated on new products and releases?
Follow our official social media channels and visit our website regularly for upcoming collections, seasonal sticker releases, and brand announcements.
Still Have Questions?
We're happy to help! Visit our Contact page to get in touch with us.